This website is owned by “Pamporovo Invest Group” LLC.

With this Privacy Policy, Pamporovo Invest Group LLC acknowledges the inviolability of the individual and strives to protect personal data against unlawful processing.

This document contains information on how personal data is processed, the types of personal data collected, the purpose of using the collected data, access by third parties to this data, security measures undertaken regarding collected personal data, and your options regarding the use of the personal data you provide. All personal data is collected and processed in accordance with applicable European and Bulgarian legislation on personal data protection.

1. TERMS USED

• Personal data: Any information through which an individual is identified or can be identified.
• Data subject: An individual who is identified or can be identified based on specific information.
• Processing: Any operation or set of operations performed with personal data or a set of personal data using automatic or other means, such as collection, recording, organizing, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure through transmission, dissemination or otherwise making data available, arranging or combining, restricting, erasing, or destroying.
• Controller: A natural or legal person, public authority, agency, or other body that determines the purposes and means of processing personal data.
• Processor: A natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.
• Third party: A natural or legal person, public authority, agency, or other body other than the data subject, the controller, the processor, or persons authorized to process the personal data under the direct authority of the controller or processor.
• Consent of the data subject: Any freely given, specific, informed, and unambiguous indication of the data subject’s wishes through a statement or clear affirmative action, expressing their consent for their personal data to be processed.

All cited terms and definitions comply with the legal definitions provided by Regulation (EU) 2016/679 (the Regulation).

2. WHO IS THE DATA CONTROLLER?

Under applicable personal data law, Pamporovo Invest Group LLC is considered the data controller regarding the personal information you provide. Below is all the necessary contact information:

Pamporovo Invest Group LLC

UIC: 207224647
Sofia, Manastirski Livadi, Flora Street, No. 4, Entrance G, Apartment 5
Email: info@chaletpamporovo.bg

3. PRINCIPLES OF PERSONAL DATA PROCESSING

• Legality, fairness, and transparency: Personal data is processed in accordance with the law, based on a legal basis for data processing; fairly and transparently, with clear, unambiguous, and discoverable information about the data processed.
• Purpose limitation: Data is collected and processed for specific purposes and not further processed in ways incompatible with those purposes.
• Data minimization: Only the minimum necessary personal data is processed to achieve the purposes of processing.
• Accuracy: Accurate and up-to-date data is processed and maintained where necessary. Data subjects are requested to promptly notify the company of any changes to their personal data.
• Storage limitation: Personal data is stored only for the period necessary to fulfill the purposes for which it was collected.
• Integrity and confidentiality: Appropriate security measures are ensured to protect personal data from unauthorized or unlawful processing.

4. PURPOSES AND BASIS FOR PERSONAL DATA PROCESSING

Using the services provided by Pamporovo Invest Group, such as booking guest villas at “Chalet Pamporovo,” providing information about promotions, special offers, or news related to the services of the guest villas “Chalet Pamporovo,” involves the necessity of contacting you, thus requiring the collection and processing of personal data.

Under Article 116, Paragraph 1 of the Tourism Act, personal data is collected as required for maintaining a registry of accommodated tourists, approved by the Minister of Economy, Energy, and Tourism. The registry format specifies the personal data to be collected, including full name, personal identification number (PIN), nationality, date of birth, gender, and ID card number.

Cases in which your personal data is collected and processed, as well as the purposes for processing:

• Villa booking: In this case, we process your personal data to facilitate your reservation, collecting your name and phone number.
• Sending newsletters: This includes personalized marketing messages and notifications via electronic communication channels (email/SMS/mobile push, etc.).
• Remarketing: Data such as online behavior is used to display targeted advertisements.
• Communication through Facebook: We process only the data in your message to us.

5. WHAT PERSONAL DATA IS COLLECTED AND PROCESSED?

The company processes information about clients, their representatives, potential clients, and others who contact the company directly or indirectly.

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